‘कल्पना कीजिए’… ek chhoti si yatra ke liye plane mein baithi ek ladki ne sirf coffee ka order diya. Magar usko kya mila? Ek cup coffee ke saath ek chhota sa tin box nuts! ‘Arre bhai, coffee toh coffee hi hai na, iske saath snacks kyun?’ uske dimag mein yeh sawal chakkar khaane laga. Bas yahi se shuru hua ek debate jo social media par ‘trending’ ho gaya hai. Ritu Joon naam ki ek passenger ne apne X handle par yeh photo share ki aur likha, ‘Whenever I travel by flight, I usually order coffee to avoid feeling sleepy. But yesterday, something strange happened.’ Uske baad toh IndiGo ki policy par hi sawal utha diye gaye. Flight attendant ne kaha, ‘Sirf coffee nahi milega, snacks bhi lena hoga.’ Ritu ko lag raha tha ki yeh toh optional hoga, lekin crew ne clear kar diya ki yeh naya rule hai. IndiGo ne bhi clarify kiya hai ki unhone onboard services ko revamp kiya hai aur beverages ab snacks ke saath hi available hain. Magar logon ko lag raha hai yeh ‘complimentary’ ka dhokha hai. Kya yeh policy sach mein fair hai ya airlines apne passengers ko dhokha de rahi hai? Social media par abhi yehi charcha zyada hai. Kya yeh naya trend hai ya airlines apne profits ke liye passengers ko majboor kar rahi hain? ‘Mujhe toh lagta hai ki airlines ab ‘combo culture’ chala rahi hain,’ ek user ne comment kiya. ‘Agar coffee ke saath snacks zaroori hai toh snacks ke saath coffee kyun nahi?’ aur doosre ne sarcastically poocha. IndiGo ne toh clarify kar diya hai, lekin logon ka confusion abhi bhi door nahi hua hai. ‘Aaj coffee, kal snacks, parso toh kya hoga?’ logon ke dimag mein yeh sawal chakkar kha raha hai. Kya yeh sirf IndiGo ki policy hai ya doosre airlines bhi aise hi rules laga rahi hain? Social media par abhi yehi debate zyada hai. ‘Airlines ko samajhna chahiye ki passengers ko free will chahiye,’ ek aur user ne kaha. ‘Agar main sirf coffee peena chahta hoon toh mujhe wo option milna chahiye.’ IndiGo ne toh clarify kar diya hai, lekin logon ka confusion abhi bhi door nahi hua hai. ‘Aaj coffee, kal snacks, parso toh kya hoga?’ logon ke dimag mein yeh sawal chakkar kha raha hai. Kya yeh sirf IndiGo ki policy hai ya doosre airlines bhi aise hi rules laga rahi hain? Social media par abhi yehi debate zyada hai. ‘Airlines ko samajhna chahiye ki passengers ko free will chahiye,’ ek aur user ne kaha. ‘Agar main sirf coffee peena chahta hoon toh mujhe wo option milna chahiye.’
Haan, yeh sirf ek passenger ki kahani nahi hai. Yeh ek trend hai jo ab airlines industry mein dikhne laga hai. ‘Bundling’ ka concept ab airlines bhi use kar rahi hain. ‘Agar tum coffee le rahe ho toh snacks bhi le lo, nahi toh tumhe coffee hi nahi milega,’ yeh kaisa naya rule hai? ‘Kya airlines ko lagta hai ki passengers ko sab kuch force karke diya ja sakta hai?’ ek user ne poocha. ‘Agar main sirf coffee peena chahta hoon toh mujhe wo option milna chahiye.’
IndiGo ne toh clarify kar diya hai ki unhone onboard services ko revamp kiya hai aur beverages ab snacks ke saath hi available hain. Magar logon ko lag raha hai yeh ‘complimentary’ ka dhokha hai. ‘Airlines ko samajhna chahiye ki passengers ko free will chahiye,’ ek user ne kaha. ‘Agar main sirf coffee peena chahta hoon toh mujhe wo option milna chahiye.’
Kya yeh naya rule hai ya airlines apne passengers ko dhokha de rahi hain? Social media par abhi yehi charcha zyada hai. ‘Aaj coffee, kal snacks, parso toh kya hoga?’ logon ke dimag mein yeh sawal chakkar kha raha hai. Kya yeh sirf IndiGo ki policy hai ya doosre airlines bhi aise hi rules laga rahi hain?
‘Airlines ko samajhna chahiye ki passengers ko free will chahiye,’ ek aur user ne kaha. ‘Agar main sirf coffee peena chahta hoon toh mujhe wo option milna chahiye.’
IndiGo ki policy par abhi debate zyada hai. Kya yeh naya rule hai ya airlines apne passengers ko majboor kar rahi hain? Social media par abhi yehi charcha zyada hai. ‘Aaj coffee, kal snacks, parso toh kya hoga?’ logon ke dimag mein yeh sawal chakkar kha raha hai.
